Terms of service

TERMS OF SERVICE

Last Updated: 03/26/2025

1. Acceptance of These Terms

By visiting our website (the “Site”) or making a purchase from ROOTED (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all the Terms, you must immediately stop using our Site and services.

2. Eligibility

You must be at least 18 years old (or the age of majority in your state of residence) to place an order. By using our Site, you represent and warrant that you meet all eligibility requirements.

3. Products and Orders

Availability: All products listed on our Site are subject to availability. We reserve the right to limit the quantities of any products we offer.
Pricing: Prices are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.

4. Shipping and Returns

Shipping: We currently ship only within the United States. Shipping costs and applicable taxes will be added at checkout. Any delivery dates provided are estimates, and we are not liable for delays outside our control.
Returns: Our return and refund policy is described on our Site’s “Returns & Exchanges” page. By placing an order, you agree to the terms stated in that policy.

5. Payment

You agree to provide current, complete, and accurate purchase and account information. Our payment processors handle all transactions securely. We reserve the right to cancel or refuse any order if payment is not authorized or if there is a reasonable suspicion of fraud.

6. Intellectual Property

All content on our Site—including text, graphics, logos, images, and software—belongs to us or our licensors and is protected by U.S. intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any of our content without our express written permission.

7. User Conduct

You agree not to use our Site or services:

For any unlawful purpose or to solicit others to perform unlawful acts.
To violate any state or federal regulations.
To infringe upon or violate our intellectual property rights or the rights of others.
To submit false or misleading information, or transmit malware/viruses.

8. Disclaimer of Warranties

Except as otherwise provided, all products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim any and all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, in no event will ROOTED or its employees, directors, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or purchase of products. Our total liability to you for all claims arising from any purchase shall not exceed the purchase price of the item(s) you bought from us.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, liabilities, losses, expenses, or demands (including legal fees) arising out of your breach of these Terms or your violation of any law or the rights of a third party.

11. Governing Law and Dispute Resolution

These Terms and any dispute arising out of them will be governed by the laws of the State of California, without regard to its conflict of law principles. Any legal action must be brought in the state or federal courts located in California, and you consent to personal jurisdiction in those courts.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective when posted on this page, with an updated “Last Updated” date. Your continued use of our Site or purchase of products after we post any modifications constitutes your acceptance of the revised Terms.